Privacy Policy

Privacy Policy

At Éclat Femme ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you use our website.

  • Personal Information: When you place an order, create an account, sign up for our newsletter, or contact us, we may collect personal information, such as:

               - Name
               - Email address
               - Shipping and billing addresses
               - Payment information (e.g., credit card details)
               - Phone number
               - Date of birth (if applicable)

  • Non-Personal Information: We may also collect non-personal information, including but not limited to:

               - Browser type and version
               - IP address
               - Time zone
               - Device type
               - Referring website
               - Pages you visited on our website

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, and to communicate with you. Specifically, we may use your information for:

  • Order Fulfillment: Processing and fulfilling your orders, including shipping and handling, and providing you with order updates.
  • Customer Service: Responding to your inquiries, resolving issues, and providing support.
  • Personalization: Customizing your shopping experience by showing you products and offers that align with your interests.
  • Marketing: Sending promotional emails, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails.
  • Site Improvement: Analyzing website usage to improve the performance, content, and layout of our site.
  • Security: Protecting our website and business from fraudulent activities, unauthorized access, and other illegal activities.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, and marketing assistance. These third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.
  • Legal Compliance: We may disclose your information if required by law, in response to a subpoena, court order, or other legal process, or to protect our rights, property, and safety, or the rights, property, and safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring company as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights and choices regarding your personal information:

  • Access and Correction: You can access and update your account information by logging into your account on our website. If you need assistance or want to correct inaccurate information, please contact us.
  • Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe link in the email. Please note that even if you opt-out of marketing communications, we may still send you non-promotional emails related to your orders or your account.
  • Data Deletion: You can request that we delete your personal information. However, certain legal obligations may require us to retain some of your information for a specified period.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, track your activities on our site, and understand how you use our services. The types of cookies we use include:

  • Essential Cookies: These are necessary for the website to function properly and cannot be turned off.
  • Performance Cookies: These cookies collect anonymous data on how visitors use our website, such as the pages visited most often.
  • Functional Cookies: These cookies remember choices you make, such as language preferences, to provide a more personalized experience.
  • Targeting Cookies: These cookies are used to deliver relevant advertisements to you based on your browsing habits.

You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information from our records.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@eclatfemme.store.

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By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.