Please Note:

Please note that product sizes may appear larger in images, so be sure to check all product details before purchasing. Colors may vary depending on your device's screen settings. While we strive to offer eco-friendly products, not all items are environmentally sustainable, and some may not be paraben-free. However, all our products are cruelty-free. Before purchasing, please review the product description and ingredient list carefully. Our goal is to provide the best products, with a commitment to minimizing harm to the planet and its living species as much as possible.

Cruelty free:

Products free from animal cruelty.

Paraben-Free:

Many products with paraben-free formulas.

Gluten-Free:

Products free from gluten.

Recycling:

Products made from recyclable materials.

Note: Be sure to review all product information before purchasing. As mentioned above, some products may not have certain features.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply contact us. The product must be in its original condition and free of any damage caused by you!

Shipping

At Éclat Femme, we are committed to providing our customers with quality products in a timely manner. Below are the details of our shipping policy:

- Processing Time: All orders are processed within 1-3 business days. Please note that processing times may vary during peak seasons or sales events.

- Shipping Times: Domestic shipping typically takes between 3 to 15 business days, depending on the location and the specific supplier of your products. Delivery times may vary based on your shipping address and external factors such as carrier delays, customs processing, or natural events beyond our control.

- Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of the products in your order. We strive to offer competitive shipping rates.

- Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the delivery status of your package.

- Delivery Issues: If you experience any issues with your delivery, such as lost or damaged packages, please contact our customer support team at contact@eclatfemme.store within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.